[Microsoft Copilot]为Microsoft 365扩展Microsoft Copilot

As a developer, you can extend, enrich, and customize Microsoft Copilot for Microsoft 365 for the unique way your customers work.

On its own, Copilot for Microsoft 365 is a powerful productivity tool for keeping users in the flow of their work across Microsoft 365 applications. It provides users with general skills such as understanding, summarizing, predicting, recalling, translating, and generating content. It draws from a baseline of your organizational knowledge by indexing content in the Microsoft Graph, such as the emails, chats and documents that users have permission to access.

However, business workflows don't typically run exclusively on Microsoft 365 applications and data formats. With Copilot extensibility, you can augment Copilot for Microsoft 365 with custom skills and organizational knowledge specific to your enterprise and users to enable truly spectacular AI scenarios. You can extend Copilot's skills by transforming your app into a plugin that increases user productivity across daily tasks and workflows. You can enrich the organizational knowledge accessible to Copilot by ingesting your enterprise data and content with Microsoft Graph connectors.

• 添加知识-通过使用Microsoft Graph连接器获取企业数据和内容，您可以丰富Copilot可访问的组织知识。
• 添加技能-您可以通过将应用程序转换为插件来扩展Copilot的可操作知识，从而提高用户在日常任务和工作流程中的生产力。
• 增强整体体验（预览版）-将包含特定领域知识的额外数据源组合在一个声明性副本中，该副本包括指导用户完成工作流程和匹配意图的说明。声明式副作用可以与插件和连接器无缝集成。

Copilot extensibility helps your collaborative workspace to be more productive by bringing key information, common tools, and trusted processes to where people increasingly gather, learn, and work. Create something brand new for Copilot or integrate an existing app.

Here are some practical examples of what you can develop for your organization:

• Issue tracking for engineering team

  Take for example an engineering team that relies on project management software. You can build a custom tool that enables users to monitor open tickets. For instance, a user can request information on all issues assigned to them, and Copilot for Microsoft 365 can seamlessly retrieve and present this data from your plugin.

• Product inventory for E-commerce

  If your business operates in the realm of commerce, you can build an internal inventory tool by connecting it to your product database. For example, a user can ask Copilot to verify the availability of specific items, streamlining your internal processes.

• Enterprise knowledge sharing

  Consider a multinational corporation with a wealth of knowledge and insights stored in various formats, including documents, emails, and chat transcripts, that are spread across multiple systems. Microsoft Graph connectors can facilitate the consolidation of this data, making it searchable from a single, unified interface. This ensures that your organization's collective wisdom is readily accessible.

There are several ways you can extend Copilot for Microsoft 365.

Graph connectors increase the discoverability and engagement of your enterprise data by deeply integrating your data into the Copilot for Microsoft 365 experience. With Graph connectors, you can:

• Make the most of your external data by giving Copilot the ability to access and summarize your diverse datasets from different sources, enabling more comprehensive insights
• Use Copilot as a research aid, letting Copilot find, summarize, and perform Q&A natively by leveraging the dataset of your choice
• Surface the intelligence of Copilot in Microsoft Search, ContextIQ, and more to enhance the ways your users are already searching for answers

There are three main steps to set up a Graph connector: (1) Create a connection, (2) Register your schema, and then (3) Ingest your content to the Microsoft Graph. Each item is sent with properties that match the schema you registered to power your content as discoverable in the Microsoft 365 (Office) app. Learn more about how Graph connectors work in Copilot and best practices for configuration.

There are two distinct extension interfaces for Microsoft Copilot for end-users— one is declarative copilots, and another is plugins that connect APIs. For user, as an analogy, you can view Microsoft Copilot as something like an operating system, where plugins are services and declarative copilots are apps!

Copilots with declarative instructions act as a standalone custom version of the Copilot for Microsoft 365 chat experience. Declarative copilots provide you with more tailoring, tuning, and control of the user experience. Declarative copilots have:

• Familiar user interface with Copilot for Microsoft 365
• Domain-specific knowledge applied for specific tasks, such as travel planner or nutrition assistant
• Ability to integrate with plugins and connectors to call specialized services and access domain expertise

Plugins expand your users' skills by interacting with your web service using natural language in Microsoft Copilot. With plugins, you can:

• Access real-time information such as finding the latest news coverage on a product launch
• Retrieve relational data such as reporting on service tickets assigned to a given team member
• Perform actions across apps such as creating a new task in your organization's work tracking system

The main differences between these extensions and Graph connectors are how the data is consumed. Data from a Graph connector requires prior ingestion to the Copilot semantic index; extensions fetch and act upon data in real-time.

Learn more about the two main paths for AI-driven business transformation: extending Copilot for Microsoft 365 and building custom AI solutions from the ground up.

If you're ready to extend Copilot for Microsoft 365, learn more about your extensibility options.